Highly trained and experienced staff
At the heart of Chestnuts Residential Home is our quality team of carers, chefs and activity coordinators that make the difference. Recruitment and training is key to creating a successful team. The first, and most important question that we ask ourselves during the recruitment process is – does this potential member of staff have a good heart? We recruit, employ and retain the very best staff and they complete on-going training and development to ensure that they continue to deliver market-leading care based on best practice. This gives our team confidence and the incentive to improve, which in turn gives confidence to our residents and their families that the specialist dementia care they receive is of the very highest standard.
Chestnuts is a family run home. The Directors are actively involved at a detailed level in setting standards and driving improvement. Our Directors and Managers support and coach the team at Chestnuts to deliver the best possible care. The industry regulator recognises the link between good management and quality care and carries out an in-depth assessment of this as part of their inspection process.